General terms and conditions
Public tours and storytelling events start on time, the Storyguide doesn't wait. In case of booked tours and storytelling the Storyguide waits up to one hour; however, a full tour or storytelling cannot be guaranteed, although the Storyguide always tries his best.
All tours take place in all weathers.
Booked tours can be cancelled at no charge at the latest 1 week before they are due to take place. If cancelled until 3 days prior the cancellation fee is 50 % of the price. If cancelled from 3 days until the tour or the storytelling the cancellation fee is the full price. The No-Show fee is the full price, too. In case of force majeure (such as war, strike, Acts of Nature, etc.) there's no cancellation fee.
Every person participates a tour or a storytelling at her or his own risk.
Payment is in cash, except special agreements. Prices do not include entrance fees to museums and sights.